shipping & returns

Shipping Information

Please allow 3-5 days for your order to be processed.
If you are needing something that is time dependent, please call to discuss.
We always aim to ship as fast as possible, however sometimes there can be delays due to many of our parts being custom made.

​UK Delivery

All orders sent by courier on a next day service (except highlands and British Islands. = £10.00

Spend over £150.00 for FREE UK Delivery

European Delivery
Orders sent by courier, delivery times to each country vary.
We are able to send to many places next day (at extra cost) if this is needed please contact us before ordering.

Small Parcel (upto 500grams) = £15.00

Large Parcel (over 5kg) = £20.00

Express Delivery = £40.00

Spend over £250.00 for FREE Europe Delivery

 

Rest of the World
Delivery times depend on the country you live in.
Normally 5-7 days however customs may items for a week possibly more which can delay delivery times.

Small Parcel (upto 1 kg) = £20.00

Large Parcel (over 5kg) = £25.00

XL Parcel (over 10kg) = £30.00

Express Delivery = £45.00

Spend over £400.00 for FREE Worldwide Delivery

We can not be held responsible for any loss or damage caused by shipping companies. If you require extra insurance during transit, this can be added at extra cost.

 

 

 

Refund & Return Policy

Due to the custom nature of our parts, we offer no refunds, returns or exchanges unless the product is faulty.

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You have 14 days after receiving the product to contact us regarding any faulty product. After investigation, if the product is deemed faulty, you will receive a full refund will be issued upon return of the faulty goods.

Refund will apply to product only, and we will not reimburse any return shipping costs incurred.

Sales for our custom made exhausts are final, and no refunds or returns will be accepted.

 

 

IMPORTANT NOTICE
D-Star Racewear and Customs / Messrs Johnson accept no responsibility for any damage caused by fitting or use of products available for sale.
We accept no responsibility for any mechanical issues to your vehicle while using our products.


It is your responsibility to ensure your bike is road legal at all times and all parts meet local laws.
Vehicles should be have all parts and bolts checked after the first 50 miles of use, then every 100-150 miles after to ensure everything is fastened correctly and in good operational order.